Duple Documentation and Tutorials

Summary

What is this 'router password' that I am asked to enter when I use the Automatic mode?

Why are you asking for my router password?

Once I've entered my router password, where is this data stored? Is Duple keeping a copy of it?

Can I use Duple with any router?

What if my router doesn’t have a USB plug?

Q: What is this 'router password' that I am asked to enter when I use the Automatic mode?

A: The router password is what gives you access to the configuration of your router. The router password is not the WiFi password.

Q: Why are you asking for my router password?

A: Because the router password is what allows Duple to configure everything automatically for you, so that you don't have to do anything. Entering your router password simply allows you to get your private cloud in 3 clicks.
You can of course configure your router yourself without having to enter this password. And if you need help with this, we provide tutorials on how to do it. Alternatively you can book a quick meeting with Greg who'll guide you step by step to set up your private cloud.

Q: Once I've entered my router password, where is this data stored? Is Duple keeping a copy of it?

A: The password isn't stored anywhere, it's only temporarily used during the configuration, then it's removed from memory.

Q: Can I use Duple with any router?

A: Yes you can. Although the 'automatic' mode is currently only available with the Fritz!Box (more are coming soon), you can still manually set up your private cloud with any other router. If you need help with manually setting it up, feel free to check out our tutorials, or book a quick meeting with Greg, who'll guide you step by step to set up your private cloud.

Q: What if my router doesn’t have a USB plug?

A: Then that means your router isn't compatible. However you can buy another one, or you can use another device that is compatible (e.g. NAS, Raspberry Pi) using the 'Advanced Mode'.